Audit + Strategy

When you have in-house or regular developers, you may need only accessibility audits and consulting without remediation. Any needed fixes will be implemented by your team. These services are for you.

(If you will need help fixing your accessibility issues or you want an option that may offer legal protection, you may want to consider one of our Accessibility Maintenance Plans.)

When we give you our detailed report, you’ll know exactly what the accessibility issues are on your site, and have our customized recommendations about immediate and longer-term next steps to make your site more accessible.


Using both digital tools and manual testing, we’ll first perform a web accessibility audit using WCAG 2.1 AA standards. We will assess how the site appears to your visitors and customers, including testing your cart and checkout forms, and let you know where the accessibility issues are.

store front

But we’ll go further than an audit. We’ll ask you deeper questions about your customers, your products, their patterns and your site management processes. Because website accessibility requires ongoing maintenance and anticipating how your store will be growing and changing.


Out of our web accessibility audit and assessments, we will work with you to create a prioritized compliance plan for making and keeping your website more fully accessible, focusing on the most impactful and important changes first.


Some clients take that accessibility plan and use their internal or existing teams to execute the needed changes. Other clients ask us to help implement their accessibility plan by doing things like training their staff.


Our assessment and strategy packages are highly customized depending on the complexity and needs of your eCommerce site. Generally, we set a certain number of URL’s to test. A simple 10 URL audit starts at $9,000. Very complex or much larger audits might be $25,000 or more, and these sites may benefit from an auditing plan spaced over several months. Inquire about whether an auditing plan might be the best choice for your site.

Things that make sites more complex for auditing include:

  • Custom coding or functionalities
  • The number of plugins or special features
  • How much interaction customers have with their accounts
  • Product variations
  • Grouped and bundled products
  • How often content is added or edited

Contact us about an audit today!

You can test your site using artificial intelligence (AI), with tools like the WAVE accessibility checker. You’re welcome to do that, but keep in mind…

  • AI only finds about 30% of accessibility issues (it can’t tell you whether your menu is keyboard accessible, for instance)
  • There are often both false negatives and false positives (things may be missed or flagged when they don’t need to be)
  • In our experience, most site owners don’t know how to use this information to create actionable steps to make their sites more accessible.