Stop Defending the Same ADA Website Lawsuit Over and Over
Give your eCommerce clients a proactive accessibility partner who creates the accessibility documentation attorneys rely on to support legal strategy – before the next demand letter arrives.
Your Clients Keep Getting Sued. Here’s Why:
One-Time Audits Don’t Work
That $10,000 audit report sits in a drawer. Meanwhile, the site evolves, new content gets added, and new barriers appear. Serial plaintiffs target sites that had audits but stopped maintaining accessibility.
Overlay Widgets Make It Worse
1100+ lawsuits in 2025 targeted sites WITH accessibility widgets installed, 25% of all public cases. The FTC fined a widget company $1M for misleading compliance claims. These tools give false confidence while solving only ~30% of accessibility issues.
Marketing Teams Don’t Know What to Do
Post-lawsuit, you tell your client “fix the website.” They tell marketing to “make it accessible.” Marketing has no idea where to start or how to prioritize. The cycle repeats.
Partner Your Clients with IAAP-Certified Accessibility Experts
AccessiCart provides the ongoing accessibility maintenance your clients need—with monthly reports explicitly designed to support legal counsel in demonstrating good-faith accessibility efforts. We work alongside your legal guidance, not instead of it.
For Your Clients
- 1-5 prioritized accessibility issues reported per month (no overwhelming 100-issue reports)
- Unlimited implementation guidance for their web teams
- If needed, trusted developers with accessibility experience can be referred
- Monthly progress reports showing continuous good-faith effort
- Dashboard to track all remediation history
- Learn more about AccessiCart Plans
For You
- Documentation that supports your legal strategy by showing systematic, ongoing accessibility efforts
- Expert technical guidance you can reference in settlement negotiations
- Partner who understands the litigation landscape and serial filers
- Can start within 2 business days of demand letter receipt
- Fixed monthly pricing—no surprise bills to your client
For Lawsuit Situations
- Remediation Project Management, starting at $2,500/month
- Complete testing, prioritization, and developer consulting
- 6-month program (realistic timeline for proper remediation, but shorter or longer if needed)
- Documentation at every stage
- Re-testing after web team implements fixes
- Learn more about Remediation Project Management
While no documentation guarantees a legal outcome, courts and plaintiffs’ counsel routinely consider evidence of ongoing, good-faith accessibility efforts during negotiations.
How It Works
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Strategy Call
We learn about your client’s platform (Shopify, WooCommerce, Magento, BigCommerce), current situation, and urgency level.
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Expert Testing
IAAP-certified professionals test with actual assistive technology (NVDA, VoiceOver, etc.) – not just automated scans. We catch the issues automated tools miss.
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Prioritized Action Plan
We identify 1-5 critical focus areas per month based on: conversion barriers, user impact, and legal compliance risk. No 100-issue dump.
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Implementation + Documentation
Your client’s team implements, AccessiCart provides unlimited guidance. Monthly reports document all progress for legal defense.
Clear Pricing. No Surprises for Your Clients.
Accessibility Maintenance Plans
Best for: Proactive prevention
- 1 issue/month: $599
- 3 issues/month: $799 (Most Popular)
- 5 issues/month: $999
- 3-month minimum
- Monthly reports
- Issue tracking dashboard
- Unlimited web team support
Remediation Project Management
Best for: Active lawsuit or demand letter
- Expedited quick turn-around options available
- Testing, prioritization, developer consulting
- Re-testing, comprehensive documentation & reporting
- Client’s web team implements
- Can start within 2 business days
Accessibility Mini-Audit
Best for: Risk assessment
- 2-3 week delivery
- Identifies roadblocks causing revenue loss
- Post-audit guidance included
- Can transition to ongoing maintenance
- Learn more about AccessiCart Mini-Audits
Why We Don’t Use Overlay Widgets (And Your Clients Shouldn’t Either)
The Problem:
- Only address ~30% of accessibility issues
- Can’t evaluate context (e.g., whether alt text actually describes the image’s purpose)
- Can’t assess logical flow or keyboard navigation patterns
- Create false sense of compliance
- Serial plaintiffs now actively target sites using them
- FTC fined a popular overlay $1 million for misleading compliance claims
Our Approach:
- Human testing by IAAP-certified professionals
- Real assistive technology (NVDA, VoiceOver, TalkBack)
- Manual evaluation of context and user experience
- Focus on barriers that actually block users to prevent conversions
- Monthly re-testing as sites evolve
- Reporting that demonstrates genuine compliance effort
We Work With Your Clients’ Existing Platforms
No software to install. We test, guide, and validate. Your clients’ web teams implement — or we can refer trusted developers.
How Law Firms Work With Us
Direct Client Referral
You introduce us, we handle accessibility. You maintain the attorney-client relationship for legal matters. Simple referral arrangement.
Expert Consultants
We act as your accessibility subject-matter expert, supporting legal strategy with privileged testing, documentation, and remediation guidance.
Strategic Partnership
We serve as your long-term accessibility partner, supporting multiple clients with priority access, consistent methodology, and documentation designed to support legal review and risk management.
Common Questions from Law Firms
- Question: Can you start immediately after a client receives a demand letter?
- Answer: Yes. Our fastest onboarding is 2 business days for Remediation Project Management. We understand the urgency.
- Question: Will your reports hold up in litigation?
- Answer: Our monthly reports are explicitly designed to support legal counsel. They demonstrate continuous good-faith effort, systematic approach, and professional guidance being followed – exactly what courts and plaintiffs’ counsel routinely consider when assessing accessibility-related claims.
- Question: What if my client has already been sued multiple times?
- Answer: We have worked with several clients in this situation. The key is demonstrating a change in approach – from reactive to proactive, from automated to human expertise, from one-time to ongoing maintenance.
- Question: Do you work directly with clients or through us?
- Answer: Your choice. We can work directly with your clients (you remain their legal counsel), or we can white-label so all communication comes through your firm.
- Question: What platforms do you support?
- Answer: All of our services are platform-agnostic because we test as if we are a user of your site. We’ve worked with all major platforms like Shopify, Magento and Woocommerce, as well as other content management systems and custom coded sites.
- Question: How do you handle confidentiality?
- Answer: We maintain strict client confidentiality. No case studies without explicit permission. No client logos without approval. White-label options available.
Stop the Lawsuit Cycle. Start the Solution.
15-minute call to discuss your clients’ accessibility needs—no obligation.
AccessiCart provides accessibility testing and documentation services. We do not provide legal advice, and our work is intended to support — not replace — legal counsel.